Wednesday, October 19, 2011

RIM Apologizes With Free Apps & Technical Support For Three Days Of Downtime

sadberryResearch In Motion is on a quest for goodwill after last week's massive outage that left BlackBerry users without service for three days. The company just took to the wires and announced that over a $100 worth of premium apps will eventually be free for a limited time and enterprise users will also net one month of free technical support. RIM hopes SIM 3, Bejeweled, N.O.V.A. and many more will help calm the nerves those BlackBerry users thinking of jumping ship. ?We are grateful to our loyal BlackBerry customers for their patience,? said RIM's co-CEO Mike Lazaridis in a released statement. ?We have apologized to our customers and we will work tirelessly to restore their confidence. We are taking immediate and aggressive steps to help prevent something like this from happening again.?

Source: http://feedproxy.google.com/~r/Techcrunch/~3/3gC60AjS59k/

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