Recently, a large manufacturer experienced a major server outage, and avoided a complete shutdown because the company had already signed on with Orange County IT experts, KME Systems.? As you may be aware, business continuity, or the ability to keep a business remaining in a functional condition at all times, is essential for any business.? Through the KME Systems Business Continuity service, the company ensured its reputation remained sterling with clients, and even helped it gain a $50,000 bonus when it met its deadlines.
Lake Forest, CA ? The importance of backup, recovery, and business continuity is often overlooked by many businesses across the United States.? However, for companies that understand the importance of ensuring their company data is properly safeguarded, signing on with a reliable company such as KME systems is critical.? Unfortunately, once a computer related disaster occurs, it will be too late to take advantage of continuity planning and support services if you aren?t already enrolled.
Case Study: KME Systems? furniture manufacturer client relied on the IT advisors at KME Systems to provide professional IT guidance and the right technology solutions to protect the company?s most vital investments.
At one point, a business located next to the furniture manufacturer was having electrical work done.? By accident, the electrician caused a major power surge through the building?s electrical system.? This, in turn, caused severe disruptions to the furniture company?s servers that could have easily evolved into a nightmare scenario.
KME System ensures that all business IT systems are protected with an array of devices and protocols.? In this particular instance, two Uninterruptable Power Supply (UPS) systems were damaged, resulting in both their Enterprise Resource Planning (ERP) and Microsoft Exchange Servers failing.? Since the client?s ERP system controls all aspects of the manufacturing business, this resulted in a loss of access to information as well as many other critical factory operations.? Considering that an urgent deadline was approaching, the system failure could have jeopardized a $50,000 bonus from the client, a very large US-based hotel chain. Needless to say, it was crucial for KME Systems to get all systems up as quickly as possible.
Since this manufacturer had the foresight to recognize the value of effective and efficient business continuity services, what could have been a far reaching disaster turned out to be an inconvenience that was easily managed.? KME Systems business continuity solutions include premier packages that take a snapshot of all servers every fifteen minutes, and also allow KME Systems to remotely deploy a failover copy of any server when an outage occurs.
KME Systems provides fully managed outsourced IT services to businesses across the United States.? When you sign on with us, the KME Systems? help desk also fully tests all server backup images each day.
In the above scenario, the team at KME Systems was able to take immediate action that enabled the manufacturer?s systems to be up and running almost as soon as the CIO called to report the outage.? Have a look at some of the other results of KME?s rapid response:
During the call to report the outage, the CIO had already started to receive emails because KME Systems had its Microsoft Exchange environment running on the business continuity appliance.? Within the hour, the ERP solution was also running, allowing the manufacturer to meet all of its immediate deadlines.
Within a week, all failed server components were shipped to the client. ?KME Systems replaced all of the damaged equipment, and then seamlessly moved the virtual environment running the business onto the new hardware.
KME Systems? business continuity services made the difference between losing an hour of access to IT services versus losing access to the ERP and mail systems for four to seven days. Without KME System?s business continuity solution in place, there would have been no way to reproduce all data, plus thousands of dollars of revenue would have been lost.
Accidents in businesses occur, equipment fails and sometimes things just go wrong.? KME Systems stands ready to meet with clients and discuss the importance of business continuity planning as well as ensure that all business IT systems are protected.? The client saw the importance of planning and safeguarding its profits, thus ensuring continued shareholder value and excellent businesses reputation.
KME Systems? job is to ensure all clients have the right IT guidance and systems to safeguard all parts of their business.
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KME Systems provides business continuity solutions throughout Southern California with a fully managed outsourced IT support service.? The client?s benefit from having a team of technology professionals focused on helping businesses strategically used information technology providing enhanced efficiencies, lower total cost of ownership and enhance communications throughout the organization.
Learn more about KME Systems at http://www.kmesystems.com.
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